Home > The GP practice > Telephone triage
The doctor’s assistent will ask why you want to make an appointment. This is called triage.
Triage is important because:
- The doctor’s assistant can estimate the severity of the injury/complaint and what kind of appointment is needed. For example, an emergency appointment, an appointment, or just a prescription or advice
- The doctor’s assistant can estimate how much time is needed for an appointment
- The doctor’s assistant can determine what specialist is needed for your injury/complaint
A triage is not meant to keep you away from the GP. It is meant to ensure safe and efficient health care.
Phone queue too long? Sign up for the “MijnHuisartsApp”. How? click hereClose